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Evidence Guide: PUACOM011B - Develop community awareness networks

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUACOM011B - Develop community awareness networks

What evidence can you provide to prove your understanding of each of the following citeria?

Develop networks within the community

  1. Individual and group stakeholders within the community, and their issues and concerns, are identified.
  2. Rapport is established and maintained with appropriate community representatives and groups.
Individual and group stakeholders within the community, and their issues and concerns, are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rapport is established and maintained with appropriate community representatives and groups.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage public safety awareness activities

  1. Need for activities is determined.
  2. Cooperation and support is enlisted from industry, government and the community in planning and initiating special promotions which target the identified needs.
  3. Representation for the organisation in public forums and community events is arranged to promote awareness and a positive public image of the organisation.
Need for activities is determined.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cooperation and support is enlisted from industry, government and the community in planning and initiating special promotions which target the identified needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Representation for the organisation in public forums and community events is arranged to promote awareness and a positive public image of the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate community group discussions and formal meetings

  1. Relevant information is provided to the group to facilitate its outcomes.
  2. Contributions are sought, acknowledged and encouraged to foster group participation.
  3. Strategies appropriate to the group are implemented to promote ongoing participation of all group members.
  4. Objectives and agendas for meetings are negotiated to assist the community.
  5. Meeting procedures are appropriate to the level of formality and the community context.
Relevant information is provided to the group to facilitate its outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contributions are sought, acknowledged and encouraged to foster group participation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies appropriate to the group are implemented to promote ongoing participation of all group members.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Objectives and agendas for meetings are negotiated to assist the community.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Meeting procedures are appropriate to the level of formality and the community context.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on public safety awareness activities

  1. Community perceptions of organisational personnel and quality of service delivery are consistently monitored by listening to feedback, both direct and via the media.
  2. Public safety awareness activities are evaluated.
  3. Reports detailing activities, results and recommendations are completed and processed in line with organisation guidelines.
Community perceptions of organisational personnel and quality of service delivery are consistently monitored by listening to feedback, both direct and via the media.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Public safety awareness activities are evaluated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reports detailing activities, results and recommendations are completed and processed in line with organisation guidelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in the identification and establishment of networks relevant to the development and implementation of public safety awareness activities.

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

On the job or in a simulated work environment.

Specific resources for assessment

No special requirements.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

analyse and evaluate the effectiveness of public safety awareness activities

analysing community safety needs

communicating in a group setting

communicating with wide variety of people

establishing networks

evaluating activities

facilitating group discussion and participation

interpreting comments

listening to questions

media liaison

relevant recording procedures

reporting procedures and standards

writing reports

Required Knowledge

a range of presentation strategies and techniques

activities and level of community activity of various organisations in the community

fairs and events

how to identify leaders/stakeholders representatives'

legislative considerations and organisation standards relevant to communication and provision of information

organisation policy relevant to provision of advice

possible implications of community festivals

possible protocols and procedures

promotional techniques and methods

role

small group dynamics

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Stakeholders may include:

local community

service clubs

neighbourhood watch

ethnic groups

festival and show committees

sporting groups

tourist industry

local businesses

chambers of commerce

local facility management

Community includes:

local community

business community and will include a range of ages and a diversity of cultural, linguistic and ethnic backgrounds

Information may include:

how to manage public safety risks

Opportunities to promote may include:

presentations at community group gatherings

special interest forums

other organisation forums

community events and festivals

speaking at seminars

participating in conferences

representing organisation on associations and committees

Public safety awareness may include:

career promotions

local shows

marches and ceremonies

organisation - specific weeks and regular state/national events e.g. fire safety week

bluey day

shopping mall promotions

processes derived from models such as community fire guard

Neighbourhood Watch and Landcare

Appropriate person may include:

more senior personnel

personnel with specific expertise

community liaison officer

other organisation and bilingual personnel

Public safety awareness activities should be evaluated in terms of:

their costs and benefits

Identification of needs may include:

surveys

questionnaires

research

policy directive from management

Appropriate media and equipment may include:

whiteboard

overhead projectors

slides

multi-media

electronic whiteboard

computerised slide presentation

organisation technical equipment

models

dummies

microphones

Appropriate presentation techniques style and language may include:

recognised group presentation techniques including audience participation

questioning

activities

change of pace

use of range of equipment

level of formality appropriate to group/own position

language appropriate to age

language level of group

Strategies may include:

encouragement

reinforcement

icebreakers

active physical involvement

Records may include:

minutes of meetings

diarised entries

formal reports

proformas

Response may include:

refer

provide advice

details of where to access further information